How does buying vouchers on heymax work?
How does buying vouchers on heymax work?
Buying vouchers on heymax is an instant way to earn Max Miles on your everyday expenses. Here's how it works:
Find any voucher or gift card on heymax
Earn Max Miles instantly on top of your credit card rewards!
You can use your voucher or gift card anytime before the indicated expiry date.
How long does it take for my Max Miles to get confirmed?
How long does it take for my Max Miles to get confirmed?
Max Miles earned from voucher purchases are confirmed and redeemable instantly.
Can I earn rewards on my credit card when I purchase vouchers on heymax?
Can I earn rewards on my credit card when I purchase vouchers on heymax?
Absolutely! HeyMax voucher purchases (Grab, foodpanda, or any other brand) are generally processed under MCC 5311 (Department Stores), regardless of which voucher you buy — there's no voucher-specific MCC override. Based on this MCC, you'll be able to earn credit card points per your card issuer's rewards program.
Note: the final classification is determined by the card network/acquirer, so it may occasionally vary.
Is there a daily purchase limit for vouchers?
Is there a daily purchase limit for vouchers?
Yes. HeyMax has daily limits on voucher and gift card purchases. These limits may vary and are part of our checks to keep accounts and payments secure.
If you hit a daily purchase limit, you can try again the next day. If you still need help, please contact our support team on the app "Profile" > "Contact support".
I'm facing a payment issue when purchasing vouchers - what can i do?
I'm facing a payment issue when purchasing vouchers - what can i do?
If you are facing an issue with card payments:
Ensure that the card you're using is a Singapore-issued card. We currently only accept Singapore-issued cards.
Try removing the card from your saved cards, then entering the card details again.
If the issue persists, please contact our support team on the app "Profile" > "Contact support".
Vouchers are sold out - what should I do?
Vouchers are sold out - what should I do?
We fulfill vouchers through trusted external partners and are continuously working to keep your favorite vouchers in stock. If a voucher is currently unavailable, rest assured that we aim to replenish stock as quickly as possible, typically within a week. Please check back soon!
How can I copy a voucher link for troubleshooting or gifting?
How can I copy a voucher link for troubleshooting or gifting?
For supported vouchers, open the purchase-success screen or go to Profile > My vouchers and select the voucher. Tap the copy icon beside Redeem voucher to copy the original activation link.
Use the copied link if the normal redemption button does not open the expected redemption screen, or share it with your intended recipient when gifting. The Redeem voucher button still uses the normal redemption destination.
Treat the copied link like the voucher itself and share it only with the intended recipient. If the copy icon is not shown, an original link is not available for that voucher; please contact support if you still need help.