Redeem Max Miles through the Wyndham Hotels option in the HeyMax app during the campaign period. The milesback reward is applied automatically as bonus Max Miles.

No. The campaign applies automatically to eligible Wyndham redemptions completed during the campaign period.

You need all three of the following:

The milesback reward is 50% of the Max Miles used for your successful Wyndham redemption.

Example: Redeeming 10,000 Max Miles for the Wyndham reward shown in the app earns 5,000 bonus Max Miles back.

Your Wyndham reward is issued after a successful redemption. The 50% milesback is credited as bonus Max Miles within one day after the eligible redemption is verified.

No. HeyMax does not charge a fee for this redemption.

The minimum is 1,000 Max Miles in any available voucher denomination.

You can redeem up to your available Max Miles balance, using the voucher denominations shown in the app.

A redemption qualifies when it is completed successfully through HeyMax during the campaign period.

Check these details before contacting HeyMax support:

If all five apply, contact HeyMax support in the app with your transaction ID, redemption date, and amount.

1.1 The Wyndham Rewards 50% milesback campaign (the "Campaign") is organised by HeyMax in connection with Wyndham Hotels.

1.2 The Campaign rewards an eligible HeyMax member (the "Participant") with bonus Max Miles equal to 50% of the Max Miles used on a Qualifying Redemption, subject to these Terms and Conditions.

1.3 By participating, the Participant is deemed to have read, understood, accepted, and agreed to be bound by these Terms and Conditions.

2.1 The Campaign runs from 17 August 2026 at 00:00 to 31 August 2026 at 23:59, Singapore time (GMT+8) (the "Campaign Period").

2.2 HeyMax may amend, suspend, or end the Campaign early where reasonably necessary. Qualifying Redemptions completed before an early termination takes effect remain eligible, subject to these Terms and Conditions.

3.1 The Participant must have a registered and verified HeyMax account in good standing throughout the Campaign Period and when the reward is issued.

3.2 The Participant must have an active Wyndham Rewards account in the Participant's own name.

3.3 The Campaign is available globally, with no excluded market recorded for the Campaign.

3.4 Participation is automatic. No separate registration or promotional code is required.

3.5 Suspended, restricted, fraudulent, duplicate, or otherwise ineligible accounts do not qualify.

4.1 A "Qualifying Redemption" is a successful redemption of Max Miles through the Wyndham Hotels redemption option in HeyMax during the Campaign Period.

4.2 The minimum redemption is 1,000 Max Miles and must match an available voucher denomination displayed in the HeyMax app.

4.3 A failed, incomplete, cancelled, reversed, refunded, duplicated, or fraudulent redemption does not qualify.

4.4 A redemption submitted before or after the Campaign Period, or through a different redemption partner, does not qualify.

4.5 Confirmed redemptions are final and cannot be changed, reversed, or refunded.

5.1 Each Qualifying Redemption earns bonus Max Miles equal to 50% of the Max Miles used for that redemption. The Wyndham reward is issued at the standard redemption value displayed in the HeyMax app.

5.2 The bonus is issued as Max Miles back to the Participant's HeyMax account and does not increase the Wyndham Rewards points received.

Example: A Qualifying Redemption using 10,000 Max Miles earns 5,000 bonus Max Miles back, in addition to the Wyndham reward selected in the app.

5.3 HeyMax deducts the redeemed Max Miles when the redemption completes successfully. The milesback reward is credited as bonus Max Miles within one day after the Qualifying Redemption is verified.

5.4 The Participant may make multiple Qualifying Redemptions, subject to the Participant's available Max Miles balance and the voucher denominations displayed in the HeyMax app.

5.5 No cash, replacement reward, transfer to another member, or alternative benefit is available in place of the bonus Max Miles.

6.1 Prohibited conduct includes operating multiple accounts to obtain additional rewards, transferring vouchers to another person, buying or selling vouchers, manipulating the redemption process, exploiting a technical error, submitting false information, refund farming, and colluding with another person to obtain an improper benefit.

6.2 HeyMax may withhold, reverse, or forfeit rewards and may suspend or close an account where it reasonably suspects fraud, abuse, or a breach of these Terms and Conditions.

6.3 During an investigation, the Participant may provide relevant supporting information. HeyMax will review the available records before making a final determination.

7.1 HeyMax may modify these Terms and Conditions where reasonably necessary. Material changes will be communicated through an appropriate HeyMax channel.

7.2 Participation requires HeyMax to process account and redemption data for Campaign administration in accordance with the HeyMax Privacy Policy.

7.3 Max Miles and Wyndham Rewards points have no cash value, are not redeemable for cash, and remain subject to the applicable HeyMax and Wyndham Rewards programme terms, including expiry rules.

7.4 HeyMax is not responsible for Wyndham Hotels' products, services, availability, or fulfilment outside the redemption process administered by HeyMax.

7.5 A dispute about Campaign eligibility or rewards must be raised with HeyMax support with the relevant transaction ID and supporting information. HeyMax's decision is final, subject to applicable law.

7.6 To the fullest extent permitted by law, HeyMax's liability in connection with the Campaign is limited to the value of the reward in dispute.

7.7 If any provision is invalid or unenforceable, the remaining provisions continue in full force. A failure to enforce a provision is not a waiver.

7.8 These Terms and Conditions constitute the entire agreement concerning the Campaign and are governed by the laws of Singapore.

Last Updated: 14 August 2026

Effective Date: 17 August 2026