This Jan's Max Miles Day, enjoy 20% Milesback when you redeem any voucher using Max Miles
1. What is Max Miles Day?
1. What is Max Miles Day?
Max Miles Day is a special event on every 25th of each month where you enjoy exclusive bonuses when redeeming your Max Miles. This may come in the form of Milesback, transfer bonuses when you transfer your Max Miles to certain partners. The mechanics may differ each month.
2. What promotions are on for 25th Jan 2026 Max Miles Day?
2. What promotions are on for 25th Jan 2026 Max Miles Day?
Get 20% Milesback on all voucher redemptions with no limit as to how many miles you earn back.
3. What does “Milesback” mean?
3. What does “Milesback” mean?
When you redeem Max Miles on eligible redemptions, you’ll receive a percentage of the miles used back into your account.
4. How and when will I receive my bonus or Milesback?
4. How and when will I receive my bonus or Milesback?
For Voucher Milesback: It will initially appear as "Pending" in your transaction history and will be credited to your Max Miles account approximately 7 days after the transaction.
5. How much Milesback or Bonus can I earn? Is there a cap?
5. How much Milesback or Bonus can I earn? Is there a cap?
Any voucher redemption: You will receive 20% Milesback with no cap on the amount you can earn back.
6. Can vouchers or transfers be refunded after the redemption?
6. Can vouchers or transfers be refunded after the redemption?
No. As usual, vouchers and transfers on HeyMax are non-refundable once the transaction is completed.
Full Terms and Conditions
1. Program Overview
The "Max Miles Day" campaign (the "Campaign") is organized by HeyMax. The Campaign is valid only on 25th January 2026 (00:00:00 SGT to 23:59:59 SGT). By participating in this Campaign, users agree to be bound by these Terms and Conditions.
2. Eligibility
Eligible User: Must be a registered HeyMax user with a valid account.
Campaign Period: Transactions must be completed within the specific timeframe of 25th January 2026.
3. Reward Structure & Tiers
3.1 Voucher Redemption Milesback
Mechanism: Eligible users will receive 20% Milesback on the Max Miles used for any voucher redemption made during the Campaign Period.
Cap: There is no cap on the Max Miles that can be earned back under this specific voucher redemption mechanism.
Non-Refundable: As per standard HeyMax policy, all vouchers redeemed are non-refundable once the transaction is completed.
4. Reward Payout & Timing
Processing Time: 20% Milesback will initially appear as "Pending" in the user's Max Miles transaction history after eligible redemption/transfer, and will be finalized and credited to the user's account approximately 7 days after the Campaign date.
5. Anti-Fraud & Exclusions
HeyMax reserves the right to withhold, deny, or cancel any rewards if we suspect fraud or abuse of the Campaign. The following activities are strictly prohibited:
Transaction Reversals: Any attempt to refund, cancel, or dispute a voucher redemption or transfer transaction after the Milesback reward has been credited or used.
Commercial Use: The Campaign is intended for personal use only. Engaging in the commercial resale of vouchers or brokering of miles transfers is prohibited.
6. Changes to the Program
HeyMax reserves the right to modify, suspend, or terminate the Campaign (including changing T&Cs) at any time without prior notice. In case of any dispute, the decision of HeyMax shall be final.