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Referrals FAQ

Daryl avatar
Written by Daryl
Updated over a month ago

What happens if a new user joins without a referral code?

New users who join without using a referral code will not receive referral bonuses as referral bonuses are given only by existing users!

Referrers will also see be able to see the referee's hashed email on the "Referrals History" page.


Do my previous referrals still earn referral rewards?

Rewards available to the referrer for the referee that signs up will be shown to the referrer on the "Referrals History" page displayed under their email. Referrers will receive the respective referral rates upon completion of the referral requirements.


How can I check the referral status of my referees?

Click on the “Referrals History” page at on the referral home page to see your list of referees. You can then see which part of the onboarding process they are in by clicking the dropdown chevron next to your referee name.


Is there a limit to how many referral bonuses I can earn?

Nope! Referrers can invite as many friends as they like and earn referral bonuses for all of them, provided the referral criteria are met!


Can I create multiple accounts on HeyMax and invite them?

  • No, each person is only allowed to use one HeyMax account. Self-referrals are not permitted.

  • During redemption, you will be asked to verify your identity. This is to prevent fraud and to comply with our redemption partners’ terms and conditions.

  • HeyMax reserves the right to reverse any referral rewards, suspend or terminate any accounts that violate this policy.


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