HKTVMall Card Linked Campaign

The campaign runs from [TBD start date] to [TBD end date] .

Users earn 4 HKD per mile spent on qualifying HKTV Mall transactions made with a linked Visa card.

Only Visa cards linked to HeyMax are eligible. Mastercard and other networks are not supported.

Miles are tracked as pending upon transaction authorization and confirmed upon settlement.

Refund policy: If you purchase is refunded, your transaction and corresponding Max Miles will be reversed.

Per-user earning is capped at 500 Max Miles per month during the campaign period.

HeyMax reserves the right to pause or end the campaign early.

How do I earn miles on HKTV Mall with my VISA linked card?

Link your Visa card to HeyMax. Once linked, you automatically earn 4 HKD per mile spent at HKTV Mall — no vouchers, no extra steps. Just shop with your linked card.

Do I need to opt in to the campaign?

No. If you already have a Visa card linked, you're automatically enrolled. New users just need to link a card from the HKTV merchant page.

How long does it take for my HKTV transaction to track?

Transactions are confirmed by Visa after settlement, which typically takes 7-14 business days. You'll receive a push notification once miles are credited.

Is there a minimum spend to earn miles?

No. There is no minimum spend to earn at HKTV Mall with your VISA linked card.

Can I still use HKTV vouchers?

Yes. The existing voucher flow is unchanged. VISA linked spend is a faster alternative — you earn miles automatically without buying vouchers upfront. You can use whichever method you prefer.

How long does this campaign run?

The campaign runs for 1 month from [TBD launch date] .

What happens if I refund an HKTV purchase?

If you purchase is refunded, your transaction and corresponding Max Miles will be reversed.

I made a purchase but haven't received my miles. What should I do?

Please allow 7-14 business days for transaction confirmation. If miles are still missing, submit a support ticket via the app and include your Order ID, transaction date, and purchase amount.