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yuu x HeyMax Lucky Draw

Lucky draw on 22 - 31 July 2026. Convert yuu Points to Max Miles for a chance to win 1 of 5 economy round-trip tickets to Bali (15,000 Max Miles each). Link your DBS yuu card to triple your entries!

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Written by Lewis Koh

yuu x HeyMax Lucky Draw 2026

From 22 to 31 July 2026, HeyMax is partnering with yuu for a Lucky Draw. Convert your yuu Points to Max Miles on the yuu app for a chance to win one of 5 economy round-trip tickets to Bali (worth 15,000 Max Miles each). Link your DBS yuu Visa card (excluding AMEX and Mastercards) on HeyMax to triple your entries. Open to all Singapore residents aged 18 and above.

General Campaign Details

What is the yuu x HeyMax Lucky Draw 2026?

It's a lucky draw campaign running from 22 to 31 July 2026 (GMT +8). Convert yuu Points to Max Miles on the yuu app during the campaign period, and you'll automatically receive a lucky draw entry for a chance to win economy round-trip flights to Bali.

When does the campaign run?

The campaign runs from 22 July 2026, 00:00 SGT to 31 July 2026, 23:59 SGT. Only conversions made during this window qualify for lucky draw entries.

Who can participate?

The campaign is open to everyone who is 18 years or older and a Singapore citizen or resident. You'll need both a yuu account and a HeyMax account to participate.

How to Enter the Lucky Draw

How do I enter the lucky draw?

Make one yuu Points to Max Miles conversion on the yuu app between 22 and 31 July 2026. You get 1 entry if you perform this one transaction. If you also link your DBS yuu Visa card (AMEX and Mastercards are excluded) on HeyMax, you receive 3 entries instead of 1.

Note: Each user can only perform a conversion one time. The maximum number of entries per person is 3.

How do I convert yuu Points to Max Miles?

Open the yuu app and look for the Max Miles voucher page. There will be a banner or entry point during the campaign. Purchase a Max Miles voucher using your yuu Points, and the corresponding Max Miles will be credited to your HeyMax account. The conversion rate is 3.6 yuu Points to 1 Max Mile, and the minimum conversion amount is 1,800 yuu Points.

What are the two ways to earn entries?

There are two participation tiers (limited to one conversion per user):

  • 1 entry: Convert yuu Points to Max Miles on the yuu app (1 transaction)

  • 3 entries: Convert yuu Points to Max Miles (1 transaction) and link your DBS yuu Visa card on HeyMax for the first time (Note: AMEX and Mastercards are excluded from this promotion)

Linking your DBS yuu Visa card triples your entries. It's the best way to maximise your chances.

How do I link my DBS yuu card on HeyMax?

Open the HeyMax app, go to the campaign landing page, and tap the "Link your card" button. Follow the prompts to link your DBS yuu Visa card. Please note that AMEX and Mastercards are excluded and will not qualify for the bonus entries. Once linked, your lucky draw entries are automatically upgraded to 3.

Prizes

What can I win?

5 winners will each receive 15,000 Max Miles, equivalent to an economy round-trip ticket to Bali. Max Miles will be credited directly to your HeyMax account.

How are winners selected?

Winners are selected by computerised random draw from all qualifying entries on 8 August 2026. Winners will be notified via email within 14 days of the draw date.

Can I choose a different destination instead of Bali?

The prize is 15,000 Max Miles credited to your HeyMax account, not a specific flight booking. You can use these miles however you like, including transferring to airline partners or redeeming for other rewards. The "Bali round trip" is an indicative value of what 15,000 Max Miles can get you.

Account Setup & Eligibility

I don't have a HeyMax account. Can I still participate?

Yes. Download the HeyMax app and create an account during the campaign period (22 to 31 July 2026). You'll need a HeyMax account for your Max Miles to be credited and to be eligible for the lucky draw.

I don't have a yuu account. How do I get started?

Download the yuu app and sign up. You'll need a minimum of 1,800 yuu Points to convert to Max Miles. If you don't have yuu Points yet, you can earn them by shopping at participating yuu merchants.

Do I need a DBS yuu card to participate?

No, a DBS yuu card is not required to enter the lucky draw. However, linking your DBS yuu Visa card on HeyMax upgrades your entries from 1 to 3, tripling your chances of winning. (Remember, AMEX and Mastercards are excluded).

Transactions & Tracking

When will I receive my Max Miles from the yuu Points conversion?

Max Miles from your yuu Points conversion will initially appear as pending in your HeyMax account. They are released once the transaction is confirmed by the merchant.

Troubleshooting

I converted yuu Points to Max Miles but don't see my lucky draw entry. What should I do?

First, check that your conversion was completed between 22 and 31 July 2026 (SGT). Conversions outside this window don't qualify. If your conversion was within the campaign period and you still don't see an entry, contact HeyMax support via the app with your yuu transaction confirmation and HeyMax account email.

I linked my DBS yuu card but still only see 1 entry. Why?

Ensure you linked an eligible DBS yuu Visa card on HeyMax (not just on the yuu app). AMEX and Mastercards are excluded from this campaign. If you linked an eligible Visa card after making your conversion, your entries should update automatically. If not, contact support with screenshots of both your linked card and yuu conversion.

My yuu Points conversion failed. What should I do?

This is a yuu app issue. Check that you have at least 1,800 yuu Points for the conversion, then try again. If the problem persists, contact yuu support directly through the yuu app.

I need help. How do I contact support?

Tap the chat icon in the HeyMax app, or email us at [email protected]. Please include:

  • Your HeyMax account email

  • Screenshot of your yuu Points conversion (from the yuu app)

  • Whether you've linked your DBS yuu Visa card on HeyMax

Terms & Conditions

1. Overview

1.1 The yuu x HeyMax Lucky Draw 2026 ("Campaign") is organised by HeyMax.ai in partnership with yuu. The Campaign offers participants the opportunity to win Max Miles through a lucky draw by converting yuu Points to Max Miles during the Campaign Period.

1.2 Total prize pool: 75,000 Max Miles (5 prizes of 15,000 Max Miles each, equivalent to an economy round-trip ticket to Bali per winner).

2. Campaign Period

2.1 The Campaign runs from 22 July 2026, 00:00 SGT to 31 July 2026, 23:59 SGT ("Campaign Period").

2.2 HeyMax reserves the right to extend, shorten, or terminate the Campaign at any time without prior notice.

2.3 Only qualifying actions completed within the Campaign Period are eligible for lucky draw entries. Actions completed before or after the Campaign Period do not qualify.

3. Eligibility

3.1 The Campaign is open to individuals who:

  • (a) Are 18 years of age or older at the time of participation;

  • (b) Are Singapore citizens or permanent residents;

  • (c) Hold a valid yuu account with available yuu Points; and

  • (d) Hold or create a valid HeyMax account during the Campaign Period.

3.2 Employees, directors, and immediate family members of HeyMax Pte. Ltd., yuu, DBS Bank Ltd., and their respective affiliates are not eligible to participate.

3.3 Each participant may only enter using one HeyMax account and one yuu account. Multiple accounts controlled by the same individual will result in disqualification.

4. How to Enter

4.1 Participants earn lucky draw entries by completing qualifying actions during the Campaign Period:

  • (a) 1 entry: Make one conversion of a minimum of 1,800 yuu Points to Max Miles on the yuu app. Users can only perform 1 conversion during the Campaign Period.

  • (b) 3 entries: Make one conversion of a minimum of 1,800 yuu Points to Max Miles on the yuu app and link a DBS yuu Visa card to the participant's HeyMax account. AMEX and Mastercards are strictly excluded from this Campaign.

4.2 The maximum entries per person is 3. Each user can only convert one time.

4.3 The DBS yuu Visa card must be linked on the HeyMax platform (not the yuu app) for the participant to qualify for 3 entries.

5. Qualifying Transactions

5.1 A "Qualifying Conversion" is a single completed yuu Points to Max Miles conversion of at least 1,800 yuu Points (at a conversion rate of 3.6 yuu Points to 1 Max Mile) made on the yuu app during the Campaign Period.

6. Lucky Draw & Prizes

6.1 Five (5) winners will be selected by computerised random draw from all valid entries after the close of the Campaign Period on 8 August 2026.

6.2 Each winner will receive 15,000 Max Miles, credited to their HeyMax account.

6.3 Winners will be notified via email within 14 days of the draw date. If a winner does not respond within 14 days of notification, HeyMax reserves the right to select an alternative winner.

6.4 Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash. The 15,000 Max Miles may be used for any redemption available on the HeyMax platform.

6.5 A participant may win only one (1) prize. If the same individual is drawn more than once, a replacement winner will be selected.

7. General Conditions

7.1 By participating, each participant agrees to be bound by these Terms & Conditions and any decisions made by HeyMax, which are final and binding.

7.2 HeyMax reserves the right to modify, suspend, or terminate the Campaign, or amend these Terms & Conditions, at any time without prior notice.

7.3 HeyMax reserves the right to disqualify any participant who is found to have engaged in fraudulent, dishonest, or abusive conduct, including but not limited to the use of multiple accounts, automated entries, or collusion.

7.4 HeyMax shall not be liable for any loss, damage, or injury suffered by any participant in connection with the Campaign, except where such liability cannot be excluded by law.

7.5 Personal data collected in connection with this Campaign will be used in accordance with HeyMax's Privacy Policy.

7.6 These Terms & Conditions are governed by the laws of the Republic of Singapore.

8. Fraud & Abuse

8.1 HeyMax actively monitors for suspicious activity. The following constitute abuse:

  • (a) Creating multiple HeyMax or yuu accounts to earn additional entries;

  • (b) Using automated tools or scripts to perform conversions;

  • (c) Converting and subsequently reversing yuu Points transactions to generate entries without genuine conversion intent;

  • (d) Colluding with third parties to manipulate the lucky draw.

8.2 HeyMax may, at its sole discretion, disqualify participants, void entries, and/or suspend accounts where abuse is suspected. Affected participants may appeal by contacting [email protected] within 14 days of disqualification.

8.3 If a Qualifying Conversion is subsequently reversed or refunded, the corresponding lucky draw entry or entries will be voided. If the participant has already been selected as a winner, HeyMax reserves the right to claw back the awarded Max Miles.

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