Available to HeyMax users with an active ALL Accor membership in your own name, linked to your HeyMax account.
Transfer Max Miles into ALL Accor Reward Points during the campaign and receive 50% bonus Reward Points on top of your base Reward Points.
How it works
What is this campaign?
Every eligible transfer of Max Miles into ALL Accor Reward Points earns 50% bonus Reward Points, from 5 October 2026, 12:00am to 14 October 2026, 11:59pm Singapore time (GMT+8).
The bonus is applied automatically to every qualifying transfer. There is nothing to register for.
How do I transfer my Max Miles?
Complete a transfer to ALL Accor in the HeyMax app during the campaign period.
Open the HeyMax app and go to Redeem
Select ALL Accor. If you have not transferred to Accor before, link your membership once by entering your membership number exactly as it appears in your ALL Accor account
Enter the amount of Max Miles you want to transfer, then confirm
Your base Reward Points are credited, plus the bonus Reward Points
How many Reward Points will I get?
You receive base Reward Points at 3 Max Miles to 2 Reward Points, plus a 50% bonus on top.
Base amount: every 3 Max Miles you transfer becomes 2 Reward Points
Bonus amount: an extra 50% of that base amount
Example: You transfer 15,000 Max Miles. Your base amount is 10,000 Reward Points. The bonus adds 5,000 Reward Points, giving you 15,000 Reward Points in total.
If a bonus calculation includes a fraction of a Reward Point, that bonus is rounded down to the nearest whole point.
Does the bonus apply to other transfer partners?
No. Only transfers of Max Miles into ALL Accor Reward Points qualify for the 50% bonus. Transfers to other airline or hotel programs are not eligible.
Limits and crediting
What is the minimum I can transfer?
The minimum is 1,500 Max Miles, which gives you 1,000 base Reward Points plus 500 bonus Reward Points. Above the minimum, you transfer in steps of 150 Max Miles.
Can I earn the bonus more than once?
Yes. Every qualifying transfer you make during the campaign period earns the 50% bonus, and there is no limit on the number of transfers or on the total bonus you can receive.
When will my Reward Points appear?
Your base and bonus Reward Points are credited to your ALL Accor account, usually immediately.
In some cases they can take up to 1 business day to appear. If they have not arrived after 1 business day, contact HeyMax support and we will raise it with Accor on your behalf.
How will the Reward Points show in my ALL Accor account?
You will see two separate entries: one for your base Reward Points and one for your bonus Reward Points.
Common questions
Why is the base rate 3 Max Miles to 2 Reward Points?
Why is the base rate 3 Max Miles to 2 Reward Points?
That is the standard transfer rate for ALL Accor. The 50% bonus is added on top of it.
Can I cancel or reverse a transfer?
Can I cancel or reverse a transfer?
No. Transfers to ALL Accor are final as soon as you confirm them, and the Max Miles cannot be reversed or refunded.
Check your membership number carefully before you confirm. A number that is valid but belongs to someone else will still go through, cannot be reversed, and will not earn you the bonus.
What if my transfer fails?
What if my transfer fails?
Contact HeyMax support through the chat in the app and we will check the status of both your transfer and your Max Miles.
Transfers are processed instantly and cannot be reversed once you confirm them, so please do not start a second transfer until support has confirmed where your Max Miles are. Failed and cancelled transfers do not earn the bonus.
Do transfers made outside the campaign period qualify?
Do transfers made outside the campaign period qualify?
No. Only transfers you confirm in the app between 5 October 2026, 12:00am and 14 October 2026, 11:59pm Singapore time (GMT+8) earn the bonus.
What counts is when you confirm the transfer, not when the points arrive in your Accor account.
My Accor membership number changed. Will my transfer still work?
My Accor membership number changed. Will my transfer still work?
It will fail until your saved number is updated, so contact HeyMax support via the chat in the HeyMax app before you transfer.
Accor changes your membership number when your status tier changes. Support usually updates it within 1 business day, so reach out early in the 10-day campaign.
See My Accor membership number has changed for the details support needs.
Can I transfer to a friend or family member's Accor account?
Can I transfer to a friend or family member's Accor account?
No. You can only transfer to an ALL Accor account held in your own name.
One HeyMax account can be linked to one ALL Accor account, and one ALL Accor account can be linked to one HeyMax account.
Do bonus Reward Points expire or count towards ALL Accor status?
Do bonus Reward Points expire or count towards ALL Accor status?
Bonus Reward Points follow the ALL Accor programme terms, which set when Reward Points expire and what counts towards status and qualifying nights.
Troubleshooting
My bonus Reward Points are missing. What should I check?
First check the timing, because Reward Points can take up to 1 business day to arrive.
✅ Has 1 business day passed since your transfer?
✅ Have you checked for a separate bonus entry in your ALL Accor account?
✅ Did you confirm the transfer within the campaign period?
✅ Was the transfer to ALL Accor, not another partner?
✅ Does the transfer show as completed in your HeyMax transaction history?
If all of these check out and the bonus is still missing, contact HeyMax support via the chat in the HeyMax app with your transaction reference.
My transfer failed. What should I do?
Check the details below, then contact HeyMax support before you try again. A transfer usually fails because of an incorrect membership number, a name mismatch, or an amount below the minimum.
✅ Your ALL Accor membership number is entered correctly?
✅ The name on your ALL Accor account matches your HeyMax account?
✅ Your ALL Accor membership is active and in your own name?
✅ You are transferring at least 1,500 Max Miles, in steps of 150?
Where can I get help?
Contact HeyMax support through the chat in the app.
Have your ALL Accor membership number and your transaction reference ready. You can find the reference under Activity in the HeyMax app. Do not contact Accor directly, as HeyMax processes the transfer on your behalf.
Terms and Conditions
1. Campaign Overview
1.1 The "ALL Accor 50% transfer bonus" campaign (the "Campaign") is organised by HeyMax and jointly funded by Accor and HeyMax.
1.2 The Campaign rewards Qualifying Transfers of Max Miles into Accor Live Limitless ("ALL Accor") Reward Points, as set out in Section 5.
1.3 By participating in the Campaign, the Participant agrees to be bound by these Terms and Conditions.
2. Campaign Period
2.1 The Campaign runs from 5 October 2026, 12:00am to 14 October 2026, 11:59pm Singapore time (GMT+8) (the "Campaign Period"). The Campaign Period is measured in Singapore time wherever the Participant is located.
2.2 HeyMax reserves the right to end the Campaign early with reasonable notice. Qualifying Transfers completed before any early termination remain eligible for the Bonus.
3. Eligibility
3.1 The Campaign is open to registered HeyMax users whose HeyMax account is registered in Australia, Hong Kong, or Singapore.
3.2 Participation is by auto-enrolment. No separate registration is required.
3.3 The Participant must hold an active ALL Accor membership in their own name and must link that membership to their HeyMax account in order to transfer.
3.4 Participation is limited to one HeyMax account per person. One HeyMax account may be linked to one ALL Accor account only, and for the purposes of this Campaign one ALL Accor account may be linked to one HeyMax account only. Transfers into an ALL Accor account that is or has been linked to more than one HeyMax account during the Campaign Period do not qualify.
3.5 Where a Participant requests a change to their linked ALL Accor membership number during the Campaign Period, HeyMax may require verification that the new membership is held in the Participant's own name, may limit the number of such changes, and may withhold the Bonus on transfers following an unverified change.
3.6 Participants with suspended or flagged HeyMax accounts are ineligible.
4. Qualifying Transfers
4.1 A "Qualifying Transfer" is a successful transfer of Max Miles into ALL Accor Reward Points that is confirmed by the Participant in the HeyMax app within the Campaign Period and meets the minimum in clause 5.3. Eligibility is determined solely by the HeyMax in-app confirmation timestamp. A transfer confirmed within the Campaign Period remains eligible even where the Reward Points are credited after the Campaign Period ends.
4.2 The following do not qualify:
Transfers confirmed outside the Campaign Period
Transfers into loyalty programs other than ALL Accor
Transfers that are cancelled, reversed, failed, or incomplete
Transfers into an ALL Accor account not held in the Participant's own name
Fraudulent transfers, and system-generated duplicate postings of a single transfer request
5. Reward Mechanics
5.1 Each Qualifying Transfer converts Max Miles into base ALL Accor Reward Points at the transfer ratio in effect for the duration of the Campaign Period, being 3 Max Miles to 2 Reward Points (the "Base Amount").
5.2 Each Qualifying Transfer additionally earns bonus Reward Points equal to 50% of the Base Amount (the "Bonus"). The Bonus is calculated on the Base Amount only, excluding any other promotional or discretionary award.
5.3 The minimum transfer is 1,500 Max Miles. Amounts above the minimum must be transferred in increments of 150 Max Miles.
5.4 There is no cap on the number of Qualifying Transfers a Participant may make, and no cap on the total Bonus a Participant may receive, subject to clauses 6.1 and 6.2 and to any platform-level transfer limits applying to the Participant's account.
5.5 The Base Amount and the Bonus are credited to the Participant's ALL Accor account together, as separate entries, and may take up to 1 business day to be reflected.
5.6 If the Bonus for a Qualifying Transfer includes a fraction of a Reward Point, the Bonus is rounded down to the nearest whole Reward Point before it is added to the Base Amount.
Example: A Participant transfers 15,000 Max Miles. The Base Amount is 10,000 Reward Points. The Bonus is 5,000 Reward Points, giving a total of 15,000 Reward Points.
5.7 Once a transfer of Max Miles to ALL Accor is initiated, the Max Miles cannot be reversed or refunded. Where a transfer does not complete, the Participant should contact HeyMax support, and HeyMax will investigate the transfer with Accor and determine the appropriate resolution.
6. Fraud and Abuse
6.1 HeyMax reserves the right to withhold, deny, or cancel any Bonus where fraud or abuse is suspected, including but not limited to:
Creating or using multiple HeyMax accounts to obtain additional Bonus
Transferring into ALL Accor accounts not held by the Participant, or brokering transfers on behalf of third parties
Attempting to refund, cancel, or dispute a transfer after the Bonus has been credited or used
System manipulation to artificially generate Qualifying Transfers
Any activity inconsistent with normal personal use
6.2 The Campaign is for personal use only. Commercial exploitation, including the brokering or resale of miles transfers, is prohibited.
6.3 HeyMax may temporarily suspend a Participant's Bonus during an investigation. The Participant will be informed of the suspected activity and may provide evidence in their defence.
6.4 Where abuse is confirmed, HeyMax may forfeit all earned and pending Bonus and permanently close the Participant's account.
6.5 Where abuse is confirmed, or where a Bonus is credited in error, HeyMax may deduct an equivalent value of Max Miles from the Participant's HeyMax balance or otherwise recover that value, and the Participant authorises such deduction.
7. General Conditions
7.1 Except as provided in clause 2.2, HeyMax reserves the right to modify, suspend, or terminate the Campaign, including these Terms and Conditions, at any time without prior notice.
7.2 Bonus Reward Points awarded under this Campaign are not redeemable for cash.
7.3 Reward Points credited under this Campaign, including Bonus Reward Points, are governed by the ALL Accor programme terms and conditions, which determine the expiry, transfer, and forfeiture of Reward Points and whether Reward Points count toward status tier or night qualification. Max Miles remain subject to the HeyMax Terms of Service.
7.4 By participating, the Participant consents to HeyMax collecting, using, and processing their transfer data, including their ALL Accor membership number, for the purpose of administering this Campaign in accordance with the HeyMax Privacy Policy.
7.5 In the event of any dispute, the decision of HeyMax shall be final and binding.
7.6 HeyMax shall not be liable for any indirect, incidental, or consequential loss arising from participation in the Campaign. Where Reward Points are not credited by Accor, the Participant should contact HeyMax support, and HeyMax will raise the matter with Accor on the Participant's behalf.
7.7 No failure or delay by HeyMax in enforcing any provision of these Terms and Conditions constitutes a waiver of that provision.
7.8 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.
7.9 These Terms and Conditions, together with the HeyMax Terms of Service and Privacy Policy, constitute the entire agreement between HeyMax and the Participant in relation to this Campaign, and are governed by the laws of Singapore.
Last Updated: 4 October 2026
Effective Date: 5 October 2026